Having a problem with something of ours? We promise to help you! In fact, that’s one of the things we like best about ourselves.
If you’re having trouble, you should start with the Known Issues page to see if we already know about your problem and have a solution. If you don’t find your answer there, you have two other ways to get help:
Support from the community forum
You may find helpful information and solutions to common problems by checking the Community Forum and visiting the discussion page for your game or product. Most of the time this is the fastest way to find help because the community forum is full of information from our support staff and other customers.
Contact Support Directly
You may email our support guys to get help directly. This always works but it always takes time because we overwork them, making them tired. Please allow 24 hours for a response if you choose to contact support directly. Be as descriptive as you can about your problem. Make sure you tell us what game you have, what device you’re playing it on and the problem that you’re having.
Please fill use the secure form below to describe your problem to the support team. You will receive an email directly from support as soon as possible, but please allow up to 24 hours to receive a response.
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